Terms of Service

Please read these terms carefully before using Quizrow. By creating an account or using any part of the platform, you agree to be bound by these terms. If you do not agree, please do not use the service.

1. Who we are

Quizrow is operated by a company registered in the Netherlands. For contact details, please reach out via info@nexbase.nl.

2. Acceptance of terms

These Terms of Service constitute a legally binding agreement between you and Quizrow. They apply to all users of the platform, including quiz creators and quiz participants. We may update these terms from time to time. Continued use of the platform after changes are published constitutes acceptance of the revised terms.

2. Description of service

Quizrow is an AI-powered platform that allows users to upload documents (such as PDFs, Word files, and plain text) and automatically generate quiz questions from their content. Users can customise, publish, and share quizzes via a direct link or by embedding them on third-party websites. Quizrow also provides a results dashboard so quiz creators can view and export participant responses.

The AI generation feature relies on OpenAI's API. While we aim for high-quality output, we cannot guarantee the accuracy or completeness of AI-generated questions and strongly recommend reviewing all generated content before publishing.

3. User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please use a strong, unique password and do not share your login details with others. If you suspect unauthorised access to your account, contact us immediately at info@nexbase.nl.

You must be at least 16 years old to create an account. By registering, you confirm that the information you provide is accurate and up to date.

4. Acceptable use

You agree not to use Quizrow to upload, generate, or distribute content that is illegal, harmful, defamatory, or infringes on the rights of others. You may not use the platform to generate spam, conduct phishing attacks, or systematically abuse the AI generation feature in ways that violate OpenAI's usage policies.

You may not attempt to reverse-engineer, scrape, or otherwise access the platform in ways not permitted by these terms. We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

5. Intellectual property

You retain ownership of all content you upload and all quizzes you create on Quizrow. By using the platform, you grant Quizrow a limited licence to store and process your content solely for the purpose of providing the service to you.

The Quizrow platform, including its code, design, branding, and documentation, is owned by Quizrow and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the platform without our explicit written permission.

6. Subscriptions and payments

Quizrow offers paid subscription plans (Premium and Pro) in addition to a free tier. By subscribing to a paid plan, you authorise Quizrow to charge your payment method on a recurring monthly or annual basis at the price shown at checkout.

• Automatic renewal - subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
• Cancellation - you may cancel at any time via your billing dashboard. Access to paid features continues until the end of the current billing period. No partial refunds are issued for unused time within a billing period.
• Price changes - we may change subscription prices. We will notify you at least 30 days in advance. Continued use after the effective date constitutes acceptance of the new price.
• Refunds - we offer a full refund within 14 days of your first subscription payment if you are not satisfied. After that period, refunds are at our discretion. To request a refund, contact info@nexbase.nl.
• Taxes - prices are shown excluding applicable VAT or sales tax, which is added at checkout based on your location.

All payments are processed by Stripe. Quizrow does not store your payment details.

7. Limitation of liability

Quizrow is provided "as is" without any warranty of any kind, express or implied. We do not guarantee uninterrupted availability of the service. To the fullest extent permitted by applicable law, Quizrow shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

8. Governing law and disputes

These terms are governed by the laws of the Netherlands. Any disputes arising from or related to these terms or the use of Quizrow shall be submitted to the exclusive jurisdiction of the competent court in the Netherlands, without prejudice to your rights as a consumer under mandatory local law.

If you are a consumer in the European Union, you may also submit a complaint via the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

9. Changes to terms

We may revise these terms at any time. When we make material changes, we will notify registered users by email or via a prominent notice on the platform. The date at the top of this page always reflects the most recent revision. Your continued use of Quizrow after the effective date of any changes constitutes your acceptance of the new terms.

10. Contact

For questions about these terms, please contact us at info@nexbase.nl.